Terms of Service

1. Acceptance of Terms

By accessing or using SmartRental Investor ("Service"), operated by Software Harbor LLC, operator of SmartRental Investor ("Company", "we", "our", or "us"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our Service.

2. Description of Service

Smart Rental Investor provides real estate investment analysis tools, including but not limited to:

• Market analysis for rental properties
• Property investment analysis
• Smart alerts for investment opportunities
• Portfolio tracking and monitoring
• Property valuation estimates
• Investment opportunity management

Important Disclaimer: Our Service provides informational tools only. We do not provide investment advice, legal advice, or act as a real estate broker. All property data and valuations are estimates and should not be relied upon as the sole basis for investment decisions.

3. Subscription Terms

3.1 Pricing and Plans

Our Service is offered on a subscription basis:

• Monthly Plan: $19.99 per month
• Annual Plan: $155.88 per year (equivalent to $12.99 per month)

3.2 Free Trial

We offer a 7-day free trial to new users. Payment information is required to start your trial. You will be automatically charged at the end of the trial period unless you cancel before the trial expires.

3.3 Automatic Renewal

Subscriptions automatically renew unless cancelled. Monthly subscriptions renew each month on the anniversary of your subscription date. Annual subscriptions renew each year.

3.4 Cancellation

You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of the current billing period. You will retain access to the Service until the end of the period you have paid for.

3.5 Refund Policy

We offer a 30-day money-back guarantee for first-time subscribers. If you are not satisfied with the Service, contact us within 30 days of your initial payment for a full refund. This guarantee does not apply to renewal payments or subsequent subscriptions.

3.6 Failed Payments

If payment fails, your access to the Service will be suspended immediately. We will attempt to process payment again according to your payment provider's retry schedule. Continued failed payments may result in cancellation of your subscription.

4. User Accounts

4.1 Account Creation

To use our Service, you must create an account. You must provide accurate, complete, and current information. You are responsible for safeguarding your account credentials and for all activities under your account.

4.2 Age Requirements

You must be at least 18 years old to use our Service.

4.3 Account Security

You must immediately notify us of any unauthorized use of your account. We are not liable for any loss or damage from your failure to maintain account security.

5. Marketing Communications

5.1 Free Property Analysis Tool

By using our free property analysis tool on the homepage, you consent to receive marketing communications from us, including investment tips, market insights, product updates, and promotional offers. This consent is part of the value exchange where you receive a free property analysis in return for joining our mailing list.

5.2 Opting Out

You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email, or by updating your email preferences in your account settings. Please note that even if you opt out of marketing emails, we may still send you transactional emails related to your account, subscription, or service-related announcements.

5.3 Types of Communications

Marketing communications may include:

• Real estate investment tips and educational content
• Market trends and analysis
• Product updates and new feature announcements
• Special offers and promotions
• Newsletter and curated content

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Share your account credentials with others
• Attempt to reverse engineer, decompile, or hack the Service
• Scrape or extract data from the Service using automated means
• Resell or redistribute Service data without permission
• Use the Service to harass, abuse, or harm others
• Violate any applicable laws or regulations
• Interfere with or disrupt the Service
• Present a report generated with the Service as an appraisal, a broker price opinion, or a brokerage service
• Present a report generated with the Service as having been issued, reviewed, or endorsed by Software Harbor LLC or SmartRental Investor

7. Intellectual Property

6.1 Our Property

The Service and its original content, features, and functionality are owned by Software Harbor LLC, operator of SmartRental Investor, and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Your License

We grant you a limited, non-exclusive, non-transferable license to use the Service for your personal or internal business purposes in accordance with these Terms.

6.3 User Content

You retain ownership of any content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display such content as necessary to provide the Service.

8. Third-Party Services

Our Service integrates with third-party services including:

• Stripe for payment processing
• Google Maps for location services
• Property data providers for market information

Your use of these services is subject to their respective terms and privacy policies. We are not responsible for third-party services' availability, accuracy, or functionality.

9. Disclaimers

8.1 No Investment Advice

THE SERVICE DOES NOT PROVIDE INVESTMENT, LEGAL, TAX, OR FINANCIAL ADVICE. All information is for informational purposes only. You should consult with licensed professionals before making investment decisions.

8.2 Data Accuracy

Property data, valuations, and market analyses are estimates based on available information. We do not guarantee accuracy, completeness, or timeliness of any data. You should independently verify all information.

8.3 "As Is" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8.4 Demo Content

The demonstrations, videos, and sample analyses displayed on this website feature real property addresses obtained from publicly available real estate listings (such as MLS) at the time of recording. This information is used solely to illustrate the functionality of our tools.

We do not claim any affiliation with, endorsement by, or relationship with the property owners, sellers, or listing agents of properties shown in our demonstrations. Property information, pricing, and availability are subject to change and may no longer be accurate.

Demo content is provided for educational and illustrative purposes only and should not be interpreted as investment advice, property valuations, or recommendations to purchase any specific property.

10. Reports, Offers and Messages You Generate and Send

10.1 You Are the Author and Sender

The Service lets you generate printable and shareable reports, offer sheets, and draft messages addressed to property owners, their agents, and other parties. Those materials are built from the property data you enter, the figures you adjust, and the assumptions you select, and they may be presented under your own name, company name, and contact details. When you print, send, or share any of them, you are the author and sender of that document or message. You are responsible for its contents, for the accuracy of the figures you supplied or edited, for any offer or representation it makes on your behalf, and for how you characterize it to whoever receives it. A draft the Service prepares is a starting point for you to review and change, not an offer made by us.

10.2 Reports Are Not Appraisals or Brokerage Services

Reports generated with the Service are informational analyses. They are not appraisals, broker price opinions, comparative market analyses prepared by a licensed professional, or brokerage services, and they must not be presented as any of those. Valuation and rent figures are produced by automated market models and may differ materially from actual market outcomes.

10.3 Licensing and Required Disclosures Are Your Responsibility

Real estate activity — including brokerage, wholesaling, the assignment of purchase contracts, the marketing of property you do not own, seller financing, taking title subject to an existing mortgage, and the carrying, securing or assignment of promissory notes — is regulated, and the requirements differ from state to state and change over time. You are solely responsible for determining which laws, licensing requirements, and disclosure obligations apply to your activity, and for making any disclosures required of you. The Service does not determine this for you, does not provide legal advice, and does not include jurisdiction specific disclosure language in the documents it generates. Consult a licensed attorney in the state where you transact.

10.4 Share Links Are Public

A share link is a public web address that does not require an account to open. Anyone who has the link — including anyone it is forwarded to — can view that report until you revoke it. You control who receives a link and when it is revoked. Where the Service offers report variants intended for different recipients, choosing and sending the correct variant is your responsibility.

10.5 Creative Financing Structures

The Service can model a purchase in which a seller's existing mortgage is left in place rather than paid off at closing, and in which the seller carries part of the price as a promissory note. These structures are commonly described as "subject-to" purchases and seller carrybacks. You should understand the following before you present one to anyone.

• The Service does not determine whether such a structure is available, lawful, or enforceable for a particular property, loan, lender, or state, and it does not review any loan document.
• Most mortgages contain a due-on-sale clause. A transfer of the property may permit the lender to require immediate payment of the full balance. The Service does not contact, notify, or obtain consent from any lender, and it makes no prediction about whether a lender will act.
• A loan that is left in place remains in the seller's name. The seller remains responsible to that lender unless and until the loan is paid off, refinanced, or formally assumed with the lender's consent.
• The existing loan's balance, rate, payment, and remaining term are entered by you and are not verified by the Service against any lender, public record, or other source. Where a figure is missing, the Service applies an assumption in order to complete the calculation.
• Deciding whether to propose or enter into such a structure, and making any notice or disclosure required in the state where the property is located, is solely your responsibility. Some states impose specific notice, form, or licensing requirements on these transactions.

Any explanatory language the Service includes in a report, offer sheet, or message is provided for general information. It is not legal advice, it is not tailored to your state, and it does not satisfy any disclosure obligation you may have. Both you and the other party should obtain your own legal counsel.

10.6 The Service Is a Calculator, Not a Document or Compliance Service

The Service is a calculation tool. It applies arithmetic to the figures you enter and to market estimates obtained from third-party data providers, and it arranges the results into readable analyses, reports, offer sheets, and draft messages. Everything it produces is the output of that arithmetic. It is not a legal document service, a contract drafting service, a compliance service, or a substitute for a licensed attorney, broker, appraiser, accountant, or lender.

We do not represent or warrant that anything the Service generates complies with, satisfies, or is drafted to meet any law, regulation, licensing rule, agency or association standard, contract requirement, disclosure obligation, or form requirement of any jurisdiction, including the state or locality in which a property is located or in which you do business. Nothing the Service produces is prepared as a legally operative instrument, and no output should be treated as a contract, a binding offer, a disclosure form, or a professional opinion unless and until you, or a professional you engage, have reviewed it, made it compliant, and adopted it as your own.

You decide whom to contact. You decide what to send, when, and in what words. You are the party in communication with a property owner, an agent, a lender, a title or escrow company, or any other person, and any offer, proposal, statement, or representation reaching that person is made by you and not by us. We are not a party to, and take no part in, any negotiation or transaction you enter into, and we are not your agent, broker, or representative.

You are solely responsible for knowing and following the laws, rules, regulations, licensing requirements, and disclosure obligations that apply wherever you transact or conduct real estate business, and for satisfying them yourself — including by having a licensed attorney in that jurisdiction prepare or review any document you intend to be binding. You are solely responsible for every use you make of the Service's output, for anything you share or send, and for the consequences of acting on it. To the fullest extent permitted by law, we disclaim liability for those decisions and for any claim arising from them, and Sections 12 and 13 apply.

10.7 The AI Agent ("Remy")

The Service includes an AI agent, referred to as "Remy," that you can ask to analyze a property, review a saved analysis, structure an offer, and answer questions in plain language. Remy is an automated assistant built on a large language model. Like any such system, it can be wrong: it can misread a figure, misjudge a deal, produce an incorrect number, verdict, or recommendation, or state something confidently that is inaccurate.

Remy is provided to help you analyze deals and to offer insights and a second opinion. It does not make decisions for you, and nothing it produces is financial, investment, legal, tax, or professional advice. Every value, rent, cash flow, return, offer, verdict, and recommendation Remy provides is an estimate or an opinion generated from the figures you enter and from third-party market data, both of which may be inaccurate, and none of which we independently verify.

You are solely responsible for independently checking and corroborating every number and every statement Remy provides before you rely on it, share it, or act on it, and for the consequences of doing so. Do not treat any output from Remy as verified, complete, or correct. To the fullest extent permitted by law, we disclaim liability for your reliance on anything Remy produces, and Sections 12 and 13 apply.

11. Referral, Content Rewards and the 30-Day Deal Challenge

We may offer rewards, paid as credits on your account, for referring new subscribers and for completing the 30-Day Deal Challenge, and a discount to subscribers who sign up through a referral link (together, the “Program”). The current rewards, caps and rules are shown in the Service; this section governs how they work.

11.1 When a Reward Is Earned

A person who signs up through your referral link and starts a paid subscription receives the referred-subscriber discount shown in the Service, applied to their first payment at checkout; it is available once per account and cannot be combined with another discount code. Your referral reward is earned only once that person’s qualifying payment is thirty (30) days old and has not been refunded or disputed — the same window as the refund policy in Section 3.5. The qualifying payment is, for a monthly subscriber, their first payment of at least the full monthly price shown in the Service (a discounted month, including the referred-subscriber discount or any other discount code, does not count); and, for an annual subscriber, their first annual payment, which counts even though the referred-subscriber discount applied to it, because the year is paid in advance. A referral whose qualifying payment is refunded or disputed earns nothing; a later cancellation does not affect a reward already earned. The 30-Day Deal Challenge is earned once per account: enrol at any time after your first payment and, within the challenge period that starts when you enrol, submit the number of qualifying video posts shown in the Service, with each video file uploaded to us; the challenge is won as soon as that number qualifies, and the reward is paid on the next daily processing run while your subscription is active. A post qualifies when it meets the content guidelines shown in the Service at the time of submission — in summary: a real, public post by the account holder showing the results of an analysis you ran or the Service in use, carrying your referral link in the post or your profile, tagging us, with a caption in your own words and, for a video, a minimum length and audible narration — and you confirm this when you submit. A post containing your report share link does not qualify. Review is of those requirements only. Posts do not earn rewards on their own. Rewards are subject to a program-wide monthly limit; a reward due over that limit is carried forward until a slot is available.

11.2 Review Is of Requirements, Not Opinions

Whether a submission earns a reward depends only on the stated requirements. It does not depend on whether the content is favourable to us, and it does not depend on whether we choose to feature it. Whether and where we publish a submission is a separate decision at our sole discretion.

11.3 How Rewards Are Paid

Every reward is worth the number of months shown in the Service at your own plan’s monthly rate (for annual subscribers, one twelfth of the annual price per month). A reward is paid first as a partial refund to your original payment method out of your payment for the current billing period, up to the amount still refundable on it; any remainder is applied as a credit to your account and used automatically against your next invoice(s), and if the credit is larger than an invoice, the balance carries forward to the following invoices until it is used. A reward is paid while your subscription is active; if it is earned while your subscription is not active, it is held and paid once your subscription is active again. Credits are not transferable, have no cash value, and are never paid out in cash; an unused credit stays on your account and is applied to your invoices if you subscribe again. Nothing in the Program is ever paid beyond what you have paid us. If you later request a refund under Section 3.5, the refundable amount is net of Program credits and refunds already applied.

11.4 Ownership of Submitted Videos, Release and Required Disclosure

Assignment. When you submit a video to the Program you assign to Software Harbor LLC all right, title and interest in and to that video, including all copyright and other intellectual property rights in it, worldwide, in perpetuity and irrevocably. You confirm that you created the video, that you own it, that it contains no material belonging to anyone else, and that every person who appears or is heard in it has agreed to this section. Ticking the acceptance box in the Service when you submit is your electronic signature on this assignment, and the version of the wording you accepted is recorded with your submission. To the extent any right cannot be assigned under applicable law, you grant us an exclusive, worldwide, perpetual, irrevocable, royalty-free licence to it, and you waive, and agree not to assert, any moral rights in the video to the extent permitted by law.

Use. We may use, reproduce, edit, cut, caption, translate, publish and display the video, in whole or in part, in any medium now known or later developed — including on the Service and our website (for example on a testimonials or investor stories page), in paid advertising, and on our social channels — together with your name, likeness and voice as they appear in it, and we may credit you by the name you provide. The challenge reward is the only consideration for the video; no further payment is owed for any use. We have no obligation to use a video, and we may stop using it at any time. Your retained rights. You may keep the video on your own social profiles, and we will not require you to remove it. Independence of the reward. Whether a video qualifies for the Program depends only on the requirements in Section 11.1; it never depends on what you say in it or on whether we choose to use it.

Disclosure. Because you receive something of value for posting, you must disclose that clearly in every post or video (for example, “Smart Rental Investor gives me free months when I share this”). A submission that lacks a clear disclosure does not qualify.

11.5 Abuse and Changes

You may not refer yourself, create accounts to earn rewards, or post links in a way that is deceptive or unsolicited. We may withhold or reverse a reward earned in breach of this section. We may change the rewards, caps and rules, or end the Program, on notice through the Service; rewards already earned are honoured.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOFTWARE HARBOR LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your use or inability to use the Service
• Any investment decisions made using the Service
• Unauthorized access to your data
• Errors or inaccuracies in data or analyses
• Any other matter relating to the Service

In no event shall our total liability exceed the amount you paid us in the twelve (12) months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Software Harbor LLC, operator of SmartRental Investor, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising from your use of the Service or violation of these Terms — including any report, offer sheet, message, or other material you generate with the Service and then send, share, publish, or act upon, and any communication or transaction between you and a property owner, agent, lender, or other party.

14. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately. All provisions of these Terms which should reasonably survive termination shall survive.

15. Governing Law and Disputes

13.1 Governing Law

These Terms shall be governed by the laws of the State of Florida, United States, without regard to conflict of law provisions.

13.2 Arbitration

Any dispute arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in Miami-Dade County, Florida.

13.3 Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive any right to bring claims as a plaintiff or class member in any class or representative action.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use after changes constitutes acceptance of the modified Terms.

17. Contact Information

For questions about these Terms, please contact us:

18. Miscellaneous

16.1 Entire Agreement

These Terms constitute the entire agreement between you and Software Harbor LLC, operator of SmartRental Investor, regarding the Service.

16.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

16.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.

16.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.